Terms & Conditions Welcome to Erica Travel (https://ericatravel.com). By accessing our website, browsing our services, or making a booking, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. About Erica Travel
Erica Travel is a travel service provider offering hotel reservations, flight bookings, holiday packages, sightseeing tours, transportation, and other travel-related services.
2. Acceptance of Terms
By using this website or booking any service through us, you acknowledge that you have read, understood, and accepted these Terms & Conditions. If you do not agree, please discontinue using our website and services.
3. Booking & Reservations
All bookings are subject to availability and confirmation by the respective service provider. A booking is considered confirmed only after successful payment and issuance of a confirmation voucher or ticket. Customers must provide accurate names, contact details, travel dates, and other required information. Erica Travel shall not be responsible for booking errors caused by incorrect information provided by customers. Prices and availability may change until the booking is confirmed.
4. Pricing & Payment
All prices are subject to change until booking confirmation. Applicable taxes, service charges, convenience fees, and other charges will be communicated during the booking process. Payments must be made through the authorized payment methods available on our website. Additional charges imposed by airlines, hotels, or other service providers shall be payable by the customer.
5. Flight Bookings
Flight bookings are governed by the respective airline's fare rules, baggage policies, and conditions. Flight cancellations, rescheduling, name corrections, and refunds are subject to airline policies. Customers are responsible for verifying flight schedules, baggage allowances, check-in requirements, and travel documents. Erica Travel is not responsible for flight delays, cancellations, or schedule changes made by airlines.
6. Hotel Reservations
Hotel bookings are subject to room availability and confirmation. Check-in and check-out times are determined by the respective hotel. Customers must carry valid identification documents as required by the hotel. Special requests are subject to availability and confirmation by the hotel. Hotel amenities and services are managed by the respective property.
7. Holiday Packages & Tours
Package inclusions and exclusions will be specified in the respective itinerary or booking confirmation. Changes requested after confirmation may incur additional charges. Sightseeing, transfers, and activities are subject to local conditions, weather, and availability. Erica Travel reserves the right to make reasonable itinerary adjustments due to unforeseen circumstances, safety concerns, or operational requirements.
8. Travel Documents & Visa
Customers are responsible for obtaining valid passports, visas, permits, travel insurance, and other necessary documents. Visa assistance does not guarantee visa approval. All visa decisions are made by the relevant embassy, consulate, or immigration authority.
9. Third-Party Services
Erica Travel works with airlines, hotels, transport operators, tour operators, and other third-party suppliers. Their services are subject to their respective terms and conditions. Erica Travel acts as an intermediary or booking facilitator where applicable.
10. Cancellation & Refunds
All cancellations, amendments, and refund requests are subject to the applicable supplier's policies and our Refund Policy published on this website.
11. Limitation of Liability
Erica Travel shall not be liable for losses or additional expenses arising from circumstances beyond its reasonable control, including natural disasters, adverse weather, strikes, government restrictions, technical failures, or third-party service disruptions, except where liability cannot be excluded under applicable law.
12. Website Use
Users agree not to misuse this website, interfere with its functionality, attempt unauthorized access, submit fraudulent bookings, or engage in unlawful activities.
13. Intellectual Property
All website content, including text, graphics, logos, images, design, and other materials, belongs to Erica Travel or its respective licensors. Unauthorized copying, reproduction, or commercial use is prohibited.
14. Changes to Terms
Erica Travel reserves the right to modify or update these Terms & Conditions at any time. Updated terms will be published on this page and will become effective upon publication.
15. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India. Disputes shall be subject to the jurisdiction of competent courts in Haryana, India, subject to applicable law.
By accessing our website or booking our services, you agree to these Terms & Conditions.
